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A Facilitated Training Program for Managers & Supervisors

This package offers companies a unique opportunity to achieve multiple benefits from a single training package:

• Promote early intervention in situations that could evolve into threats or violence
• Enhance the interpersonal and problem-solving skills of supervisors and manager
• Reduce conflicts that could develop into performance problems, disability claims, or litigation.

In keeping with TAG’s focus on early intervention, this program is designed to educate managers, supervisors, and employees in their roles in the recognition, reporting, and appropriate response to behaviors that, when handled incorrectly, can lead to:

• Performance problems
• Absenteeism
• Illnesses and hospitalization
• Disability claims
• Workers’ Compensation claims
• Discrimination claims
• Harassment claims
• Litigation
• Vandalism and sabotage
• Threats, intimidation, and bullying
• Suicides
• Violence

Participants in the training are taught principles, indicators to look for, reporting procedures, and skills for discussing problem behaviors with employees. True case studies are used to illustrate common issues and as a basis for discussion among participants.

Themes of the training:

• Myths and realities about workplace violence
• Early recognition of troubled employees and referral to help-giving
  resources
• Early recognition of troubling situations and reporting to appropriate
  company professionals
• Seeking consultation where appropriate
• Participants discuss true case histories
• The importance of treating everyone with respect
• How to discuss workplace behavior with employees
• What to do when you perceive potential danger
• Seeking help for violent fantasies or the aftereffects of violence

Unlike other products on the market, this program does not attempt to frighten your employees with horror stories that could inspire copycat crimes. Instead, it provides principled guidance to enhance their skills as effective supervisors and managers. Principled training of manager, supervisors, and employees is part of TAG’s overall Workplace Violence Prevention program, the strategy of which is to prevent workplace violence through early and respectful intervention. TAG’s clients are trained to deal with troubled employees and troubling situations before threats arise and to deal with threats before the situation escalates to violence or litigation.

Supporting a Nonviolent Workplace is designed to train supervisors and managers how to:

• Recognize troubled employees and troubling situations and
• Refer or report to the appropriate existing resources

Supporting a Nonviolent Workplace was developed collaboratively with 3M Company. TAG holds the exclusive license for distribution. This is a 4-hour program which can be customized and modified in length to 2 hours for your training needs.

The program is delivered on a CD-ROM that includes:

• Facilitator’s Script
• Participant Handouts
• PowerPoint Slides
• Manager’s Guide to a Safe and Respectful Workplace
• Employee’s Guide to a Safe and Respectful Workplace

A Trainers Introduction DVD featuring Park Dietz, M.D., Ph.D., is also included.

This package provides your company with the ability to customize the program to display your company logo; use your company name throughout; add key phone numbers; modify procedures in keeping with your policies; and bring the case study exercises into conformity with your company’s job titles, industry, and department names.

All of the information needed to produce the scripts, handouts, and guidebooks with your modifications is included in the CD-ROM. The licensing agreement provides for perpetual or limited time licenses for your company to use these materials and one year of phone support to answer questions about the materials.

Supporting a Nonviolent Workplace and TAG’s other versions of the program in CD-ROM, DVD, VHS, and intranet-ready format are the only programs based on the experience of distinguished experts handling thousands of cases for hundreds of the largest U.S.-based employers. The Program has been adopted in a variety of industries, including the manufacturing, service, retail, financial, communications, food processing, forest products, consumer products, and airline industries.